Contact CheckmateX
We love hearing from our players. Whether you have a question about a feature, want to report a bug, have a suggestion for a new chess opening to add, or just want to share your experience with CheckmateX, our team is here to help. We read every message and do our best to respond promptly.
Email Us
The fastest way to reach us is by email. Send your message to rohitvinod.dev@gmail.com and we will get back to you within 48 hours. Please include as much detail as possible so we can help you quickly — for bug reports, include the device you are using and steps to reproduce the issue.
What You Can Contact Us About
- Bug reports — Something broken or not working as expected? Let us know the details and we will fix it.
- Feature requests — Have an idea for a new feature, opening, or game mode? We prioritize based on player feedback.
- Account issues — Problems signing in, data not syncing, or need to delete your account? We can help.
- General feedback — Tell us what you like, what could be better, or how CheckmateX has helped your chess game.
- Business inquiries — For partnerships, press, or collaboration proposals.
- Privacy requests — To exercise your data rights (access, correction, deletion), email us with the subject line "Privacy Request."
Connect on Social Media
Follow CheckmateX on X (Twitter) for updates, chess tips, and community highlights. You can also reach out to us via direct message on social media for quick questions.
Response Time
We typically respond to emails within 48 hours during business days. For urgent issues like account security concerns, please include "Urgent" in your subject line and we will prioritize your message. Bug reports that affect gameplay are also treated as high priority.